Privacy Policy

At SHAMBH RETAIL LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our Shopify store.

1. Information We Collect

When you visit our store, place an order, contact us, or otherwise interact with our website, we may collect information such as:

  • Your name
  • Billing and shipping address
  • Email address
  • Phone number, if provided
  • Payment and transaction information
  • Order and purchase details
  • Information you provide when contacting customer support
  • Device, browser, IP address, and website usage information
  • Cookies and similar technologies used on our website

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and operate our store.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Process payments and prevent fraudulent transactions
  • Arrange shipping and delivery
  • Provide customer service and respond to inquiries
  • Send order confirmations, shipping updates, and other transactional communications
  • Improve our products, services, and website
  • Personalize your shopping experience
  • Maintain the security of our website and services
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our store may be processed by third-party payment providers. We generally do not directly store your complete credit or debit card number on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Our Shopify store may use cookies, pixels, and similar technologies to help the website function properly, remember preferences, understand website traffic, improve performance, and provide relevant features.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the store.

5. Shopify and Service Providers

Our store is hosted and operated using Shopify's platform and may use third-party service providers to help us operate our business.

These providers may process information on our behalf for purposes such as payment processing, order fulfillment, shipping, analytics, customer support, fraud prevention, and website functionality.

Third parties are expected to handle information according to applicable privacy requirements and their own privacy policies.

6. Sharing Your Information

We may share personal information when reasonably necessary to operate our business, including with:

  • Payment processors
  • Shipping and delivery providers
  • Technology and service providers
  • Customer support providers
  • Analytics and marketing service providers, where applicable
  • Government authorities or law enforcement when required by law
  • Professional advisers, where necessary

We do not sell your personal information simply as part of the ordinary operation of our store.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When information is no longer reasonably required, we may delete or securely dispose of it, subject to applicable legal requirements.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your personal information is used or shared
  • Opt out of certain marketing communications
  • Exercise other rights provided by applicable privacy laws

To make a privacy-related request, contact us using the information below. We may need to verify your identity before completing certain requests.

10. Marketing Communications

If you choose to receive promotional communications from us, we may send information about products, offers, promotions, or other updates.

You can unsubscribe from marketing emails by using the unsubscribe instructions included in the email or by contacting us.

Transactional communications, such as order confirmations and shipping notifications, may still be sent when necessary to fulfill your order or provide requested services.

11. Children's Privacy

Our store is not intended for children who are not legally permitted to make purchases or provide personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Websites

Our store may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

SHAMBH RETAIL LLC
30 N Gould St #57473
Sheridan, Wyoming 82801
United States

Email: shambhretailllc@gmail.com

We will make reasonable efforts to respond to privacy inquiries in accordance with applicable law.